Support

This guide is for anyone who needs help with LivingSocial for Agents: people shopping with an AI assistant, builders of an AI agent, and builders on the Partner API.

If you shop with an assistant

• You pay on Groupon's own checkout page, so a question about a payment, an order or a refund goes to Groupon's customer support, not to your assistant.
• For a problem with the connection between your assistant and LivingSocial, check Connect your assistant first, then email req.partner.api@groupon.com.

Include:

• What you asked your assistant, and what it answered.
• When it happened, with date, time and timezone.

If you build an agent or build on the Partner API

For anything these guides do not answer, email req.partner.api@groupon.com.

Always quote:

• Your storefront's partner id, shown on the storefront page in this portal. An agent has none; a builder on the Partner API does.
• The requestId from the error body of a failed call, when you have one. See Handling errors.

Use this address to:

• Add a CJ publisher ID to start earning commission.
• Report a suspected leaked key, or ask for help if Groupon suspended your storefront.
• Ask anything else not covered by these guides or the API reference.

You change your registration yourself, on the storefront's page in this portal.

Include in your email:

• Your partner id.
• What you were trying to do, including the endpoint and method.
• The requestId, and the full error body if you have it.
• When it happened, with date, time and timezone.